In an effort to promote safety on buses, Metro on Saturday, introduced a series of public service announcements on buses, only to find that there were customer and employee concerns with them, including their volume and frequency. Additional information is available on the Metro Matters blog, accessible on Metro Online.

In response to customer and employee feedback, Metro is working to remove the announcements prior to the Monday commute. While it is expected that most of the announcements will be removed prior to Monday morning, it is possible that they may still be live on a few coaches. Bus drivers do not have control of the announcements, but Metro staff will work to resolve any remaining instances as quickly as possible.

While Metro remains committed to meeting public safety goals, we very much regret any irritation or discomfort these messages may have caused. We appreciate our customers’ patience, understanding and support.